We are proud to offer the most comprehensive Errors and Omissions insurance program ever designed and
implemented for members of the California Association of REALTORS® (C.A.R.).
The program is offered exclusively by our firm and endorsed by C.A.R. The program is underwritten by
member companies of American International Group, Inc. (AIG). AIG, world leaders in insurance and financial
services, is the leading international insurance organization with operations in more than 130 countries and
jurisdictions. Also, they have been in the California E&O market for several years and are committed to
continuing to provide comprehensive coverage to effectively address the unique risks in the real estate profession.
The policy form being offered for this program includes a broad range of coverage's and the premiums and
retentions are very competitive.
Included in this program is the Strategic Defense Attorney Referral Panel, which includes 12 of the leading real estate
attorneys - geographically positioned throughout California. This panel has been formed by C.A.R. to incorporate a vigorous defense against suits made against the program's insureds. These firms coordinate defense strategies and
work together to defend the programs' clients. The long-term goal of the panel is to reduce the frequency of claims
and manage risk for real estate firms in California.
“Go get RELAY™ Transaction Management, and use it. It’s the easiest way to lower your risk.”
Gov Hutchinson
Assistant General Counsel and Staff Vice President
California Association of REALTORS®.
Additional reductions on E&O Deductibles (50%) are available for agents and brokerages using RELAY™ Transaction Management to maintain and conduct their transactions. Linsin, Sherman Associates and AIG have evaluated transactions conducted on RELAY™ and found the RELAY™ system lowers risk during the sale while maintaining complete, secure records of any transaction.
Agents and brokers can significantly lower the number of errors during the normal course of a property sale by utilizing the document approval, automatic history, and electronic checklist tools on
RELAY™ Transaction Management. In addition, the document tools and instant client feedback help agents and clients communicate throughout the transaction process, lowering risk and increasing buyer and seller satisfaction.
Communication Log
RELAY™ Transaction Management takes the average communication log and turns it into a tool to offer better service to buyers and sellers. The notes section in RELAY™ allows agents to give clients access to entries in their communication log.
Automatic History
The system also records updates to files automatically under the history portion of each transaction. There, an automatic timestamp marks the exact date and time an event occurred on the site, whether it was an agent making a note visible for a client, or a broker reviewing a document.
Electronic Checklists and Activity Tracking
Agents can keep track of what needs to be done with automatic reminders, color coding, or by adding the activities directly to a computer desktop’s calendar. Buyers and sellers can see the activities their agent shares. Brokers can guide their agents by providing professional, flexible templates as guidelines to their agents, and by reviewing and approving information.
Special Permissions
RELAY™ ensures that everyone can work on the same files – even at the same time – while recording every detail and guaranteeing no one has permission to view or change information which they should not have. Special functions, such as document approval and site management, are controlled by the broker or office manager.
